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FAQ

What is an SPC floor?
An SPC (Stone Polymer Composite) floor covering is a type of vinyl flooring consisting of a combination of limestone powder and plastic materials. This composition gives SPC flooring specific characteristics that differentiate it from other types of flooring, such as traditional vinyl or laminate. Swing represents the new frontier in SPC flooring, with click installation and an innovative technology (rigid core reinforced with mineral powder - RCB) that guarantees unsurpassed durability and resistance.
What is an LVT floor?
LVT (Luxury Vinyl Tile) flooring is a type of high-quality flexible vinyl flooring (100% PVC) designed for full-bonding installation, imitating the appearance of natural materials such as wood, stone, or ceramic, but with all the additional benefits of vinyl. The LVT Swing collections are characterised by their design, strength and versatility (total bonding installation on both floor and wall).
What are the advantages of Lvt-Spc Swing floors?
Realism and design varietySWING is the next-gen flooring with superior performance and textures compared to traditional PVC flooring, thanks to which it is possible to achieve graphic effects and colours that are not available on normal vinyl surfaces. The collections are made with the utmost care for every detail - both in terms of decors and surface effects - with unique and always trendy solutions, so as to guarantee an aesthetically unsurpassable end result in every environment!
Strength and durabilityThey are extremely resistant to wear, abrasion and impact, making them ideal for both residential and high-traffic areas such as commercial environments, offices, gyms, schools, etc.
Ease of installationSwing floors are designed with a click-in system that allows for quick and easy installation: this makes the installation process relatively quick and reduces the waiting time for footfall.
Water resistanceare 100% waterproof, making them suitable for environments such as bathrooms and kitchens.
Ease of maintenanceSwing floors are easy to maintain and require only regular cleaning with a damp cloth and neutral detergent.
Comfort and resilienceSwing offers a warmer and more resilient feel than materials such as ceramic or marble. In addition, the already integrated mat makes it more comfortable and quieter to walk on.
Dimensional stabilityDue to its technology and rigid structure, Swing has high dimensional stability, which means that it does not undergo significant expansion based on changing environmental conditions (as is the case with other types of flooring).
Can I install Swing floors on an existing floor?
Swing floor coverings can be installed on pre-existing floors such as ceramic tiles with a planar joint of up to almost 1 cm; the thickness of only 6 mm guarantees non-invasive installation and no further adjustments to be made on the doors; this makes them ideal especially for renovation or restyling.
Which Swing floor is best suited to your project?
With so many options available (11 lines, more than 70 wood, stone, resin, carpet and fabric effect finishes in 6 formats), choosing the perfect floor for your project is no easy task. Fortunately, our visualiser is here to help you: take advantage of the settings already present on our site or take a photo of the real space you want to floor, select the finishes that best suit your needs and style, show the resulting image to one of our sales outlets throughout Italy, where you will receive confirmation of the technical correctness of your choice and support for installation.
Where can I buy Swing floors?
Authorised distributors can be found throughout Italy: contact us and we will show you the nearest one in your area.
What are the intended use classes for Swing floors?
All Swing collections have classes of use:
23 - DOMESTIC HIGH TRAFFIC
33 - COMMERCIAL HIGH TRAFFIC
42 - GENERAL LIGHT INDUSTRIAL
They can therefore be installed in any type of environment.
Can I use Swing floors with underfloor heating?
Swing floors are suitable for use on all classic hot water underfloor heating systems max. 25/26°C
Can I install Swing floors in my terrace?
The Swing collections are designed for indoor use only; for outdoor solutions see the Kiko Decking (in planks) and Kiko Tile (in tiles) collections.
Can I install Swing flooring in the kitchen or bathroom?
Swing floor coverings are designed for aY Swing floor coverings can be installed in both kitchens and bathrooms. Thanks to their high water resistance, they are an excellent choice for these environments. In addition, they are durable, easy to clean and resistant to abrasion and stains.
for indoor use only; for outdoor solutions see the Kiko Decking (in planks) and Kiko Tile (in tiles) collections.
Is special equipment needed for the installation of Swing floors?
No, commonly used tools (tape measure, cutter, etc.) are required for the installation of Swing floors; however, it is essential to follow the installation instructions, which can be found in the installation guide.
Can Swing floors be installed in commercial or office spaces?
Swing floors are the ideal choice for working environments: they are fire retardant and boast a high resistance to abrasion and stains, making them particularly suitable for public and commercial environments subject to wheelchair movement and heavy traffic. The wide range of finishes and reduced thickness allow for look changes with a strong aesthetic impact and a non-invasive and quick installation.
Before laying Swing floors, is it necessary to install matting or subflooring?
No, all Swing floor collections, with floating installation, have the subfloor already integrated with high noise reduction and unparalleled comfort.
Can I install Swing flooring if there are dogs or cats living in my house?
Swing is the perfect choice for pet lovers. With its durability and ease of cleaning, our friends can chase each other, play or take a nap on a warm and cosy floor. The non-slippery surface layer provides the right grip for paws, reducing the risk of slips or falls.
Can water or liquids damage Swing floors?
Thanks to the PU polyurethane surface protection and the patented click system, Swing floors are waterproof and do not absorb stains, liquids or oily substances. This feature makes them ideal as a solution for commercial environments subject to frequent cleaning with water.
What is the best way to clean Swing floors?
Daily use of the product will determine how often the floor needs to be cleaned. Sweep if necessary with a soft broom or hoover without a beater bar. Clean with a mop or damp cloth, rinsing frequently in clean water. If necessary, wash the floor with a neutral detergent emulsion solution, again with clean water. Rinse thoroughly and wipe off any residual water. For extra shine, wipe with a dry cloth.
How can I keep my Swing floor free of tracks?
Stains, marks and spills must be removed as soon as possible.
Abrasions can result from slipping or dragging heavy appliances or furniture across the floor: this can be avoided by placing a soft felt or carpet under appliances before repositioning them. Rubber feet on furniture can leave marks. Remove them completely or place felt pads to protect them.

What is a VSPC floor?
The acronym VSPC - VENEER SOLID POLYMER CORE - stands for a layered floor consisting of a rigid core made of inert (mineral) materials and a surface of real oak veneer.
What are the advantages of Timberstone flooring?
Timberstone is a state-of-the-art floor covering (engineered wood) in which all the advantages of high dimensional stability, durability, impermeability and fire resistance of SPC floors are combined with the elegance and warmth of noble wood, all in a total thickness of 8 mm.
Resistant and waterproofa unique patented protection - Diamond Gard - makes the surface waterproof and ultra-abrasion-resistant.
Ease of installationTimberstone is designed with a UNIDROP click-in system that allows for quick and easy installation. This makes the installation process relatively quick, without the use of adhesives and paints, and reduces the waiting time for footfall.
Ease of maintenanceTimberstone is easy to maintain and requires only regular cleaning with a damp cloth and neutral detergent.
Comfort and resilienceTimberstone offers the most natural and warm feeling of wood. In addition, the already integrated mat makes it more comfortable and quieter to walk on.
A green choiceTimberstone is an environmentally friendly floor covering, produced with FSC certification that guarantees responsible forest management.
Dimensional stabilityDue to its technology and rigid structure, Timberstone has high dimensional stability, which means that it does not undergo significant expansion based on changing environmental conditions (as is the case with other types of flooring).
Can I install Timberstone flooring on an existing floor?
Timberstone can be installed on pre-existing floors such as ceramic tiles with a planar joint of up to almost 1 cm; the thickness of only 8 mm guarantees non-invasive installation and no further adjustments to the doors.
What is the difference between an Spc and Timberstone floor?
Timberstone engineered wood is a more innovative product and represents the evolution of SPC flooring. The 1.2 mm thick oak veneer layer gives the tactile and visual feeling of noble wood: a new frontier and the real wood flooring revolution!
Can I use Timberstone flooring with underfloor heating?
Timberstone can be installed on all classic hot water underfloor heating systems max. 25/26°C
Can I install Timberstone flooring in the kitchen or bathroom?
Yes, Timberstone flooring can be installed in both kitchens and bathrooms. The unique and patented protection, consisting of an acrylic-based paint, makes its surface waterproof.
Can water and liquids damage Timberstone flooring?
Thanks to its diamond shield and patented click system, Timberstone is a waterproof floor covering that does not absorb stains, liquids or oily substances. However, this does not exclude the removal of any liquid from its surface as soon as possible.
Can I install Timberstone flooring if I share my home with dogs or cats?
Diamond shield, high resistance and easy cleaning make Timberstone a pet-friendly floor. The real wood surface layer makes it a warm and cosy floor, but without the drawbacks of traditional parquet.
Before laying Timberstone, is it necessary to install matting or subflooring?
No, Timberstone has the 2 mm thick sound absorbing subfloor already built in to improve acoustic comfort.
What is the best way to clean a Timberstone floor?
Daily use of the product will determine how often the floor needs to be cleaned. Sweep if necessary with a soft broom or hoover without a beater bar. Wipe with a mop or damp cloth, rinsing frequently in clean water. If necessary, wash the floor with a neutral detergent emulsion solution, again with clean water. Rinse thoroughly and wipe off any residual water. For extra shine, wipe with a dry cloth.
Why is Timberstone an environmentally friendly choice?
The production process for this floor uses one third as much wood as traditional parquet, with FSC certification guaranteeing responsible forest management. In addition, Timberstone is 100% recyclable.

What is the ELITE decorative panel system?
They are non-plasticised polyvinyl chloride (so-called PVC-U) profiles based on high quality polymers specially designed and coated with a patented membrane, for both outdoor and indoor use, based on a technology that makes them water-resistant, extremely impact-resistant and sunlight resistant.
ELITE decorative panels represent a new era in the field of decorative products and have been developed on the basis of the extensive research and production experience of building materials.
Why should I use ELITE decorative panels?
With ELITE panels you can add personality to any room with modern or classic designs, with quick and easy installation. You can choose the one that best suits your style from the many shades and geometries. The maintenance cost is low and the product is easy and quick to clean. It provides insulation and maximises the value of your home.
What are the advantages of ELITE decorative panels?
The decorative panel system is specifically designed for both indoor and outdoor use, with advanced technology that makes them water-resistant, antibacterial, impact-resistant and fire-resistant. They are quick and easy to install, without the use of special tools.
Thanks to their structure, they provide high noise reduction and good thermal insulation.
Where can I use ELITE decorative panels?
They can be installed on all indoor and outdoor walls and ceilings, in working and living areas, from homes to offices, gyms, schools, cultural centres, airports, hospitals and in all commercial areas.
Do ELITE decorative panels absorb water?
No, they do not absorb liquids, stains or oily substances; the surface is 100% waterproof.
Are ELITE decorative panels weather-resistant?
The surfaces of ELITE decorative panels are covered with a layer of high-tech film that makes them extremely resistant to weathering and sun damage.
Do ELITE decorative panels require maintenance?
No, these panels are maintenance-free. They are easily cleaned with a damp cloth. However, aggressive chemicals such as chlorinated or corrosive substances must not be used.
Are ELITE decorative panels durable?
The panels are extremely resistant to surface abrasion and impact. Their polymer-based composition makes them completely rustproof. But hard, sharp and heavy objects can damage them.
Are clips or glues required for the installation of ELITE decorative panels?
No, the interlocking installation method does not involve the use of clips and is therefore four times faster to apply.
Are ELITE decorative panels fire resistant?
ELITE panels meet the highest certification standards for wall cladding; during production, special chemicals are added to make them fire-resistant and stop the spread of fire.
Can I change the design of ELITE decorative panels after a few years?
Yes, as ELITE decorative panels are easy to remove, you can replace them as often as you wish.
Does the colour of ELITE decorative panels fade over time?
No, wallpapers can fade over time, but ELITE decorative panels can retain the same colour and brightness for years. In outdoor use, the surface coating film is UV-resistant and retains the colour and pattern for years.

What is a co-extruded WPC floor?
WPC (Wood Plastic Composite) Outdoor Flooring co-extruded is a composite material consisting of a mixture of hardwood fibres and high-density polyester. This type of flooring is designed to combine the aesthetic advantages of wood with the durability and low maintenance of composite materials.
What are the main features of the KIKO outdoor floor?
DurabilityIt is well resistant to weather, UV rays, humidity and temperature variations, making it ideal for outdoor use. It is resistant to stains, insects and mould, common problems in natural wood flooring.
Maintenance reduced: no need for painting, sealing or regular treatment like traditional wood. Easy to clean with water and neutral detergent.
SecurityNon-slip surface, making it safe even in wet conditions. Splinter-free, unlike natural wood, reducing the risk of injury.
What is the composition of KIKO's outer surface?
The slats are fully coated with an engineered polymer, which provides a protective shield to the material and makes it waterproof (it does not absorb liquids such as oil, wine, coffee, etc.).
What is the composition of KIKO's inner core?
The core consists of a mixture of hardwood flour, high-density polyester (HDPE) and additives.
Is the KIKO DECKING floor resistant?
KIKO DECKING is a new generation of wood composite, coated on all sides with a shield that protects the core. This unique protection ensures unrivalled durability and colour stability, provides a waterproof layer that protects it from mould, fungus and stains and also provides a barrier against external agents.
Are KIKO DECKING staves prone to cracking or splitting?
No, the protective waterproof layer prevents splitting and cracking in its surface, ensuring a long service life.
Do KIKO DECKING staves have to be periodically painted or oiled?
No, the special curing of the shield avoids the need for periodic maintenance.
Can liquids, food or oily substances damage the KIKO floor?
Wine, coffee and grease do not stain the surface as the coating prevents the absorption of liquids.
Is KIKO outdoor flooring hygienic?
Yes, the shield completely covers the inner core providing protection that prevents the growth of mould and fungus over time.
Where can I use KIKO DECKING flooring?
KIKO DECKING is suitable for all outdoor environments, both commercial and residential, and thanks to its special wrap-around and waterproof coating, it is particularly suitable for use in outdoor areas such as restaurant and bar terraces, pool edges, walkways and terraces.
How is the KIKO DECKING floor installed?
The KIKO DECKING planks must never come into direct contact with grass or concrete or any other surface and must be installed with a solid substructure consisting of mats - made of aluminium or autoclave-impregnated larch - that guarantee the material's stability over time. Before installation, ensure that the supporting surface is suitably flat, even and slightly inclined (to allow water to drain off). The expansion of the material must always be taken into consideration, leaving at least 2 cm of space around the entire perimeter of the area to be paved. In any case, we recommend that you view the installation video at this link
What is the composition of KIKO TILE?
KIKO TILE tiles are composed of the latest generation of co-extruded WPC, the same mixture of which the planks are also made.
Where can I install KIKO TILE flooring?
Thanks to the already integrated substructure with joints, KIKO TILE tiles are ideal for paving balconies, patios, terraces and conservatories.
How are KIKO TILES installed?
They have an already integrated interlocking structure, so they can be installed quickly without tools, directly on the surface to be paved, without the need for an additional substructure.
Why is KIKO a green choice?
KIKO floors are environmentally sustainable because their core is made of regenerated hardwood fibres with zero impact on deforestation and polyester and high density (a fully biocompatible PVC substitute); the core is simply melted at very high temperatures together with the shield, so the production process does not involve the use of adhesives or environmentally harmful chemicals. They are 100% recyclable flooring.
How is the KIKO floor cleaned?
Classic KIKO floor cleaning is very easy: indeed, it is precisely the ease and low maintenance over time that is one of the major advantages of choosing this material over others. Some points to consider:
- Use tools with a soft brush and neutral, mild detergents even for deep cleaning. Cleaning with bleach or products containing sodium hypochlorite should be avoided at all costs.
- If a high-pressure cleaner is used, it is recommended to use medium/low pressure and to maintain a distance of at least 30 centimetres from the floor surface.